Printed Macarons from Jean in France
Jean is the owner of pastry shop which is located in Paris, France. They are an events company, providing all kinds of fun foods and custom printed treats.
Jean found us through Alibaba and sent us email about the edible printer which he is planning to custom printed macarons. From our emails communication, we knew Jean already bought a food printer from Sweden. This edible printer is converted from Canon inkjet printer. As our knowledge of food printing, we’re quite sure that Canon printer is not suitable for food printing. According to his comment about Sweden printer, sometime it worked very well, but sometime it broke down without any expectation.
Since Jean had spent a lot of money on Sweden food printer, due to the head clogging by edible ink. So he wanted to find a stable & reliable food printer in China. He also made a list of question which he concerned most, such like the edible ink certification, the printer warranty, also our technical support and so on. Jean had a bad experience about the Sweden food printer, so he had a limit budget to try our Chinese food printer. According to his requirement, we strongly recommend him our cost-effective model FP-50 food printer. This printer is suitable to custom printed macarons, printed M&MS, and printed Smarties and so on.
In order to clear Jean worries about our Acro food printer quality, we had showed him the thank you letter from our customers. Jean had heard about this company before, and knew they’re providing the similar custom printed treats.
Through 3 days email communication, Jean had trusted us 100% and made the full payment for the printer & transportation.
After 1 week, Jean had installed the food printer successfully. Compare the printed macarons from Sweden & ours, Jean like ours much more, due to our edible printer high performance and reliability. They had got many custom printed treats order before Christmas in 2014.
Since their food printing business is growing rapidly, one printer can not match their production needs. Jean is very satisfied about our food printer quality and our after sales service. So he decided to purchase a second edible ink printer from us before our CNY holiday in 2015.With our two printers help, Jean’s business is steady growing.
